Your Privacy Is Our Responsibility
This policy clearly explains how your personal information is collected, stored, and used at rr777.
Introduction and Scope
This privacy policy applies to all services, websites, and applications on the rr777 platform. When you register, log in, or use any service on rr777, you are considered to have automatically accepted the terms of this policy.
We believe that protecting every user's information is a fundamental right. All operations at rr777 are conducted in accordance with this policy and are consistent with our Terms and Conditions.
This policy has been prepared for users residing in Bangladesh and follows local data protection practices. Only individuals aged 21 or above may use rr777's services.
What Information We Collect
Various types of information may be collected while using the rr777 platform. This information falls into two main categories.
2.1 Information You Provide Directly
Information you provide directly during registration or account management:
- Full name and date of birth (for age verification)
- Mobile number and email address
- Password and security-related information
- Details of deposit and withdrawal transactions (processed via bKash, Nagad, Rocket)
- Copies of documents required for identity verification (national ID card or passport)
2.2 Automatically Collected Information
When you visit our site or use the app, the following information may be recorded automatically:
- IP address and device type
- Browser or app version and operating system
- Time of site access, page navigation data, and click patterns
- Cookies and local storage data (for session management)
- Referral source and search patterns
Purpose of Using Information
rr777 uses collected information only for specific and legitimate purposes. Under no circumstances is information sold or transferred to third parties without authorisation.
3.1 Account and Service Management
Information is used to create, verify, and keep your account secure. It is essential for completing deposit and withdrawal processes, maintaining transaction history, and providing customer support.
3.2 Security and Fraud Prevention
Information is analysed to detect multiple account creation, unauthorised access, or suspicious transactions. Technical data is used to ensure the site's SSL encryption and other security measures are in place.
3.3 Service Improvement and User Experience
By analysing user preferences and behaviour, rr777 continuously improves its game categories, payment options, and overall platform experience. This is used solely for internal development purposes.
3.4 Communication and Support
Contact information is used to provide support in both Bengali and English via 24/7 live chat and email. It is also used to notify users of important account updates or policy changes.
Cookies and Tracking Technology
The rr777 website and app use cookies to manage user sessions and improve the experience.
4.1 Essential Cookies
These cookies are essential for maintaining login status, managing secure sessions, and saving language preferences. Without them, the core functions of the site will not work normally.
4.2 Analytical Cookies
Analytical cookies are used to understand which parts of the site are used most and where improvements are needed. This information is analysed in aggregate, not individually.
4.3 Cookie Control
You can control or delete cookies from your browser settings. However, disabling essential cookies may limit some features.
Information Sharing and Third Parties
rr777 never sells your personal information or shares it with third parties for commercial purposes. However, limited information may be shared in specific circumstances.
5.1 Payment Processors
Information necessary to complete transactions via bKash, Nagad, and Rocket is shared with the relevant payment services. These services have their own privacy policies.
5.2 Technology Service Providers
Only the minimum necessary information is shared with game software providers, cybersecurity services, and cloud storage providers. They are required to process data in accordance with rr777's instructions.
5.3 Legal Obligations
It is our legal responsibility to provide specific information in compliance with court orders or lawful directions from competent authorities. Only the requested information is provided in such cases.
Data Protection and Security
rr777 has adopted industry-standard technical and administrative measures to protect your information.
- All data transmission secured with SSL encryption technology
- Sensitive information stored in encrypted form
- OTP verification for account access
- Automatic alerts to detect suspicious access
- Strict data access policy for staff
- Regular security reviews and testing
However, no data transmission over the internet is 100% secure. Therefore, keep your password confidential and report any suspicious activity to us immediately.
Data Retention Period
rr777 retains your information only for as long as it is necessary or required by legal obligations.
Transaction records, identity verification documents, and customer support history may be retained for a set period even after an account is closed. After that, the information is securely deleted or anonymised so that you can no longer be identified.
Your Rights
You have a number of rights regarding the information associated with your account at rr777.
8.1 Right to Access Information
You may request to know what information we hold about you. Contact us via live chat or email and we will respond within a set timeframe.
8.2 Right to Correct Information
You may request correction of any inaccurate or outdated information stored in your account. It will be updated after identity verification.
8.3 Right to Close Account
You may request to close your account at any time. However, some information may be retained for a set period due to legal obligations. You can learn more about account limits or voluntary break options on the Responsible Gaming page.
8.4 Right to Opt Out of Marketing Communications
If you wish to stop receiving promotional communications from us, please let our customer support team know. However, essential messages related to account security will continue to be sent.
Child and Minor Users
All services at rr777 are for individuals aged 21 or above only. We do not knowingly collect information from minors or allow them to manage accounts.
Date of birth is verified at the time of registration. If an account is found to belong to a minor, it will be closed immediately and the associated information will be securely deleted.
Our detailed guidelines on protecting minors from the harms of gambling are available on the Responsible Gaming page.
Third-Party Links
The rr777 platform may contain content from game software providers such as Pragmatic Play, PG Soft, JILI, Evolution, and others. These third parties have their own privacy policies and rr777 is not responsible for their data processing.
We recommend that you review their respective privacy policies before using these services.
Policy Changes
rr777 may update this privacy policy when requirements or services change. Registered users will be notified of significant changes via email or live chat.
Continuing to use the site after a change is made will be considered as acceptance of the new policy. We therefore recommend reviewing this page from time to time.
Contact and Complaints
If you have any questions, complaints, or requests to access information regarding this privacy policy, please contact our customer support team. We provide support in both Bengali and English 24 hours a day, 7 days a week.
- Live Chat: available at all times in the bottom-right corner of the site
- Email: [email protected]
To learn more about us and read about rr777's identity and goals, visit the About Us page.
For answers to common questions, you can review our FAQ section — there you will find answers to many questions about accounts, payments, and security.
Keep Your Account Secure
Your information at rr777 is protected with the highest level of security. Enjoy secure payments and responsible gaming.
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